Postpartum Parents
Lactation support and education for parents and families with newborns in the Western Suburbs of Chicago, IL
Support that Meets You Where You Are
You don't have to figure this out alone.
Whether breastfeeding is going smoothly or feels harder than you expected, having someone in your corner during these early weeks can make a big difference.
At Heldwell, we believe every family deserves compassionate, judgment-free support from the beginning. Our postpartum visits are designed to help you navigate latch and supply, work through feeding challenges, and settle into this new season with confidence.
LACTATION SUPPORT PACKAGES
How We Help
At Heldwell, we believe the best support is personalized, ongoing, and built around your family’s unique needs.
For families who want a trusted partner throughout the transition into parenthood, Heldwell From the Start provides concierge support through your baby’s first three months, with in-home visits, ongoing communication, priority scheduling, and personalized guidance along the way.
Sometimes you need a trusted expert for a particular moment, not the entire journey. Our shorter-term care options are designed for specific questions, challenges, or seasons, giving you personalized guidance and a clear plan for what comes next.
BEST VALUE!
Heldwell From the Start
Signature Concierge Support
For families who want proactive, personalized support.
Four visits through your baby’s first three months, so you have a trusted partner in your corner when questions or challenges arise—and don’t have to navigate the early days alone.
The first few months with a new baby are full of questions, learning, and unexpected challenges. Rather than scrambling to find help after problems arise, invest in your peace of mind by having a trusted lactation consultant already in your corner.
-
Personalized support through the first three months.
Four (4) reserved in-home postpartum lactation consultations with 3 months scheduling window
Three (3) months of support via secure messaging, because questions don’t always wait for an appointment. You can reach out with questions, share updates, and get guidance between visits.
Priority appointment scheduling
Personalized care tailored to your feeding goals, recovery, and growing family
-
Your care is tailored to your baby, your feeding goals, and what’s happening in your life. We’ll cover topics including, but not limited to:
Review birth and postpartum experience
Discuss feeding cues and newborn behavior
Fine-tune latch, positioning, and feeding comfort
Assess milk transfer and baby’s growth
Create a personalized plan for building, protecting, or managing milk supply
Find the right pumping and bottle-feeding approach for your family
Navigate supplementation or combination feeding without judgment
Assess oral function and help determine when additional evaluation may be beneficial
Prepare for returning to work, changing feeding goals, or weaning
Talk through the questions, worries, and “Is this normal?” moments that come with feeding a baby
You’ll leave each visit with a clearer understanding of what’s happening, a plan that feels doable, and the confidence to know what to do next.
-
Visit One | Support for the First Days
We’ll assess feeding, latch, positioning, and milk transfer, check baby’s weight, and create a personalized plan for the days ahead. This visit gives us the opportunity to identify concerns early and help you feel more confident.
Visit Two | Building Confidence
We’ll check baby’s growth and feeding progress, revisit anything that came up during your first week, and fine-tune your plan based on what’s actually happening at home.
Visit Three | Growing & Adjusting
We’ll check in on your feeding routine, address any new questions or challenges, and make sure your plan continues to work for your family. We can prepare feeding transitions on the horizon.
Visit Four | Looking Ahead
As you settle into your new rhythm, we’ll focus on what comes next, whether that means pumping, introducing bottles, preparing to return to work, changing feeding goals, or making sure you feel ready to navigate the months ahead.
Because no two families are alike, your care is flexible. We'll determine together when each visit will be most valuable based on your baby's needs and your family's goals.
-
Concierge Care + Insurance
Your insurance plan may cover a large portion of lactation consultation visits. Rather than choosing between insurance-based care and personalized support, Heldwell combines both.For in-network plans, Heldwell will bill your insurance directly for covered visits. Your package fee covers the personalized care and continuity that insurance typically doesn’t—including reserving your place on the calendar before your baby arrives, in-home visits, priority scheduling, ongoing communication between visits, and having a dedicated lactation consultant.
We’ll review your individual insurance benefits, explain what your plan may cover, and clearly outline your concierge investment and expected out-of-pocket costs before you get started.
With insurance: As low as $350
Credit, debit, HSA and FSA card payments accepted
Any co-pays, deductibles, or coinsurance required by your plan are billed separately.
Self-pay: $1,200
No insurance verification or billing needed
Superbill available upon request
Credit, debit, HSA and FSA card payments accepted
—
Travel Fees
Heldwell's service area includes Lisle, Aurora, Geneva, Oswego, Batavia, Wheaton, Montgomery, Naperville, Plainfield, St. Charles, Sugar Grove, Warrenville, North Aurora, West Chicago, Downers Grove, Illinois. Travel fees may apply for in-home visits outside these towns.
Back on Track
Focused support when feeding isn't going as planned
Transitioning to life with a newborn can feel overwhelming. Maybe breastfeeding is painful, your baby isn't gaining weight as expected, you're worried about milk supply, baby is struggling with latch or milk transfer, pumping isn't going as planned, or you're navigating engorgement, bottle feeding, or supplementation. You don't have to navigate those challenges alone.
We'll meet you where you are and help you figure out what comes next with three in-home visits and five weeks of secure messaging in between as you get Back on Track.
-
The support you need to get back on track
Three (3) in-home lactation consultations
Five (5) weeks of support via secure messaging
Flexible scheduling based on your family's needs
Personalized feeding care plan tailored to your feeding goals and family needs.
-
Assess how feeding is going — including baby’s growth, milk transfer, feeding patterns, and oral function, with referrals for additional evaluation when appropriate
Support comfortable, effective feeding — with hands-on guidance for latch, positioning, and finding what works best for you and your baby
Know that baby is getting what they need — using weighted feeds to assess milk-transfer as necessary
Navigate bottle feeding, supplementation or combination feeding — with evidence-based guidance and support
Create a personalized feeding plan — with practical next steps tailored to your baby, your goals, and your family’s needs
Know what comes next — with ongoing guidance to help you feel confident making adjustments as your baby grows and feeding evolves
-
Visit One | Understand What’s Happening
We’ll take a comprehensive look at feeding—including latch, positioning, milk transfer, baby’s weight and your experience so far. Together, we’ll identify what may be getting in the way and create a personalized plan with clear, practical next steps.
Visit Two | Adjust & Build Confidence
We’ll check in on baby’s growth, feeding progress, and how things are feeling for you. We’ll revisit your plan, make any adjustments that are needed.
Visit Three | Feel Confident Moving Forward
We’ll look at the progress you have made and make sure your feeding plan continues to fit your family. We’ll talk through what comes next and make sure you leave with confidence to keep moving forward.
-
Concierge Care + Insurance
Your insurance plan may cover a large portion of lactation consultation visits. Rather than choosing between insurance-based care and personalized support, Heldwell combines both.For in-network plans, Heldwell will bill your insurance directly for covered visits. Your package fee covers the personalized care and continuity that insurance typically doesn’t—including reserving your place on the calendar before your baby arrives, in-home visits, priority scheduling, ongoing communication between visits, and having a dedicated lactation consultant.
We’ll review your individual insurance benefits, explain what your plan may cover, and clearly outline your concierge investment and expected out-of-pocket costs before you get started.
With insurance: as low as $240
Credit, debit, HSA and FSA card payments accepted
Any co-pays, deductibles, or coinsurance required by your plan are billed separately
Self-pay: $750
No insurance verification or billing needed
Superbill available upon request
Credit, debit, HSA and FSA card payments accepted
—
Travel Fees
Heldwell's service area includes Lisle, Aurora, Geneva, Oswego, Batavia, Wheaton, Montgomery, Naperville, Plainfield, St. Charles, Sugar Grove, Warrenville, North Aurora, West Chicago, Downers Grove, Illinois. Travel fees may apply for in-home visits outside these towns.
Assess & Adjust
An initial assessment with a follow-up for fine-tuning
Sometimes feeding is going well, but you still have questions. Maybe you want an expert set of eyes on your latch, reassurance that baby is growing well, or help fine-tuning your feeding routine. You may not need ongoing support—you just want to feel confident that you’re on the right track.
Heldwell Assess & Adjust is designed for families with established feeding goals who would benefit from an initial in-home visit followed by a dedicated follow-up. Together, we’ll assess what’s working, address any questions or concerns, and make thoughtful adjustments based on how you and your baby are doing.
-
Two visits. Thoughtful guidance. A little more confidence in knowing you’re on the right track.
Two (2) comprehensive lactation consultations
Three (3) weeks of support via secure messaging for follow-up questions or concerns.
Scheduling based on availability
Hands-on feeding support including latch, positioning, and milk-transfer assessment
A personalized care plan following your first visit
Follow-up recommendations after each visit
This package is best suited for families with non-urgent concerns who are able to schedule appointments as availability allows. If you're experiencing significant feeding difficulties or need more immediate support, our Back on Track program may be a better fit.
-
Visit One | Understand & Plan
We’ll take a listen and address your specific questions or concerns and create a personalized plan based on your baby, your goals, and what’s working for your family.Visit Two | Revisit & Refine
The following week, we’ll check in on baby’s progress, revisit your plan, and make any adjustments that will help you continue feeling confident moving forward.Between visits: You’ll have secure messaging access for follow-up questions, updates, and the little things that come up once you’re back in the rhythm of everyday life.
-
Your insurance plan may cover a large portion of lactation consultation visits. Rather than choosing between insurance-based care and personalized support, Heldwell combines both.
For in-network plans, Heldwell will bill your insurance directly for covered visits. Your package fee covers the personalized care and continuity that insurance typically doesn’t—including reserving your place on the calendar before your baby arrives, in-home visits, priority scheduling, ongoing communication between visits, and having a dedicated lactation consultant.
We’ll review your individual insurance benefits, explain what your plan may cover, and clearly outline your investment and expected out-of-pocket costs before you get started.
With insurance: As low as $200
Credit, debit, HSA and FSA card payments accepted
Any co-pays, deductibles, or coinsurance required by your plan are billed separately
Self-pay: $550
No insurance verification or billing needed
Superbill available upon request
Credit, debit, HSA and FSA card payments accepted
—
Travel Fees
Heldwell's service area includes Lisle, Aurora, Geneva, Oswego, Batavia, Wheaton, Montgomery, Naperville, Plainfield, St. Charles, Sugar Grove, Warrenville, North Aurora, West Chicago, Downers Grove, Illinois. Travel fees may apply for in-home visits outside these towns.
Quick Assist
Focused, tailored support during a one-time visit
Sometimes a single visit is all that's needed: a specific question answered, a plan confirmed, reassurance that things are on track.
Because concierge clients and ongoing care relationships are prioritized on my schedule, single visits are offered on a limited, case-by-case basis. If it looks like your needs go beyond one appointment, I'll direct you toward the support program that will best fit your needs.
-
One (1) comprehensive lactation consultation
Scheduling based on availability
Personalized care tailored to your feeding goals, recovery, and growing family
-
This option is often appropriate for:
Weight checks or weighted feeds
Pumping assessment with flange fitting
Bottle-feeding guidance
Preparing to return to work
Weaning support
Specific breastfeeding questions
-
Your insurance plan may cover a large portion of lactation consultation visits. Rather than choosing between insurance-based care and personalized support, Heldwell combines both.
For in-network plans, Heldwell will bill your insurance directly for covered visits. Your package fee covers the personalized care and continuity that insurance typically doesn’t—including reserving your place on the calendar before your baby arrives, in-home visits, priority scheduling, ongoing communication between visits, and having a dedicated lactation consultant.
We’ll review your individual insurance benefits, explain what your plan may cover, and clearly outline your concierge investment and expected out-of-pocket costs before you get started.
With insurance: $125
Credit, debit, HSA and FSA card payments accepted
Any co-pays, deductibles, or coinsurance required by your plan are billed separately
Self-pay: $300
No insurance verification or billing needed
Superbill available upon request
Credit, debit, HSA and FSA card payments accepted
—
Travel Fees
Heldwell's service area includes Lisle, Aurora, Geneva, Oswego, Batavia, Wheaton, Montgomery, Naperville, Plainfield, St. Charles, Sugar Grove, Warrenville, North Aurora, West Chicago, Downers Grove, Illinois. Travel fees may apply for in-home visits outside these towns.
TAKE THE NEXT STEP WITH HELDWELL
Your Heldwell Journey Starts Here
You may be planing ahead, navigating a new challenge, or simply looking for reassurance. What ever it is, we’re is here to help.
Share with us through our secure platform, and we’ll help you determine which level of support is the best fit for your family. You don’t have to know exactly what you need before you reach out. We’ll figure out the next step together.
“Lauren has such a passion for supporting mothers through pregnancy, delivery and postpartum! Truly a gift to mothers to not have to navigate this season alone. If you need advice, encouragement and an advocate in your corner, reach out to Lauren. I would recommend Lauren to any expecting or postpartum mama!”
Alexa